TY - JOUR AU - Miller, Angela PY - 2018/01/15 Y2 - 2024/03/28 TI - A patient expectation and satisfaction survey with regards to exercise prescription from their osteopathic manual practitioner JF - The International Journal of Whole Person Care JA - IJWPC VL - 5 IS - 1 SE - Congress 2017 DO - 10.26443/ijwpc.v5i1.177 UR - https://ijwpc.mcgill.ca/article/view/177 SP - AB - <p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Background: Patient satisfaction is virtually synonymous with health status. </span><span style="font-family: Arial; font-size: medium;">There exists little empirical data which examine osteopathic patient expectation and satisfaction with respects to self-care and home exercise interventions.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Objective: To examine patient expectation and satisfaction in Ontario with regards to receiving exercise prescription from their Osteopathic Manual Practitioner (OMP) for management and prevention of their chief complaint.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Design: A cross-sectional patient expectation and satisfaction survey.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Methods: 75 surveys were delivered to 10 osteopathic clinics in the Greater Toronto Area. 45 of those surveys were completed and returned. Microsoft Excel 2010 was used to analyze the descriptive data and GraphPad Prism 6 was used for inferential analysis. Content analysis was used for all free text responses.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Results: A high majority of osteopathic patients are satisfied with their treatments (97.8%). The Fisher’s Exact test revealed no significant difference in satisfaction between patients who expected exercise and received it and those who expected exercise but did not receive it (p= 0.14). </span><span style="font-family: Arial; font-size: medium;">A significant minority (43.2%) would like to be provided with more home care exercise advice. Other areas of improvement are: follow-up, referral base,</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">take- home tools, and in-office exercise equipment.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Arial; font-size: medium;">Conclusions: This study examined patient expectation and satisfaction in Ontario with regards to receiving exercise prescription from their OMP. The results showed that, overall, patients are satisfied with their osteopathic treatments. Patients expected exercise advice from their OMP, and generally, received it. As satisfaction and health outcome are synergistic however, there are several areas in need of improvement.</span><span style="font-family: Arial; font-size: medium;"> </span></p> ER -